At Healthyroots.com we protect your privacy as if it were our own. We use the information you provide to us for five purposes only: to process your order(s) , to reply to your questions, provide our newsletter via email, to facilitate a transaction you chose to enter into with our third party partner(s) and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Our Secure Ordering. Healthyroots Inc. uses Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than Healthyroots Inc. to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser) , the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls do not permit communication through a secure server like the ones we use at Healthyroots Inc.. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 1-800-555-5555. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Healthyroots Inc. wants you to feel completely comfortable. If you have more questions about our security systems, or feel more comfortable ordering by phone, please call 410-8000-7158 and we will be happy to help you.
Credit Card Fraud Protection. All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Healthyroots Inc. will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.
Optional Phone Ordering. If you are still skeptical about placing your order online, you may place your order over the phone at 1-800-555-5555 or via fax at 555-555-5555 during customer service hours: Monday through Thursday from 9am-9pm EST; Friday from 9am-6pm EST and Saturday from 10am-3pm EST.
Information We Collect. In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your email address.
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